How does the delivery process work?

  • Once your order is processed, all products are thoroughly inspected to ensure they are in perfect condition.
  • After passing our final quality check, products are securely packed and handed over to our trusted international courier partners.
  • Our delivery partners then ship the package to your address. If there is an issue with delivery or timing, they will contact you directly to resolve it.

How are items packaged?
We package all products in sturdy corrugated boxes. Each individual item is wrapped in protective bubble wrap, with additional cushioning for fragile items like bottles.
Our packaging quality is a top priority and helps ensure safe international delivery with minimal complaints of damage.

Where does RDS ENTERPRISES ship internationally?
We ship to most global destinations using reliable international logistics partners.

How can I track my shipped order?

  • Once your order has been dispatched, you will receive an email with the tracking number and the name of the courier company.
  • You can track your shipment using the tracking number directly on the courier’s website.
  • We work with trusted international logistics partners, including:

What is the estimated international delivery time?
We dispatch most orders within 1–4 business days (excluding Sundays and public holidays). Typical delivery timelines are:

  • International Express Shipping: 3–7 business days (depending on the destination country)

Note: While most items are in ready stock, delays may occur due to customs clearance, high demand, or supply-chain disruptions. Large volume orders may also take longer to process, but we aim to dispatch all orders within 5 business days.

Will my order be shipped in multiple shipments?
This can happen if different items in your order are dispatched from different warehouses or at different times. The total shipping charge will remain as communicated at the time of order placement.

What are the international shipping charges?
Shipping costs vary by destination. The following are indicative international express shipping rates per kilogram (subject to carrier rate revisions):

  • North America: USD 18–25/kg
  • South America: USD 20–30/kg
  • Europe: USD 15–19/kg
  • Middle East: USD 7–12/kg
  • Africa: USD 20–30/kg
  • South Asia: USD 5–12/kg
  • East Asia: USD 5–12/kg
  • Australia & New Zealand: USD 18–25/kg

Other Terms and Conditions

  • All prices are Ex-Works, Delhi (India). Buyers may arrange their own pickup if preferred.
  • Buyers are advised to insure shipments against transit losses or damages. RDS ENTERPRISES is not responsible for delays, damages, or losses in transit, customs rejection, or improper documentation by the buyer.
  • Any special documentation or labeling required by the importing country must be communicated prior to dispatch. Our responsibility ends once the goods leave our warehouse.
  • We use sealed, leak-proof packaging to avoid damage or spillage during international transit.

Return Policy

  • We do not accept returns, replacements, or refunds unless incorrect items are shipped by mistake. In such a case, the full return and re-shipment costs will be covered by us.
  • Any other return or refund request will be at the sole discretion of RDS ENTERPRISES. If approved, the customer must bear all logistics costs.

Placing an order with RDS ENTERPRISES implies your acceptance and agreement with the above terms. Please read them carefully. In the event of any dispute, these guidelines will govern the resolution.